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VOIP Contact Centre

VoIP Contact Centre is the scalable telemarketing toolkit for customer contact centres that utilises Voice over Internet Protocol (VoIP) and unique server technology to provide a more flexible and cost effective solution than traditional contact centre set-ups.
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Office VOIP PBX

The Office VOIP PBX from Virtual Desk is the perfect replacement for a traditional digital phone system. It allows you to make use of your internet connection to place and receive calls as well as having the capacity to connect to your existing analogue and ISDN lines. It integrates with your data network and supports both software VOIP phones running on computers or hardware phones plugged in to standard network sockets. As it's based on the industry standard open source asterisk PBX software it is interoperable with most phones and VOIP providers.

Testimonials

" I run hosted call centres for a variety of businesses and do so competitively by harnessing VOIP. By working with Virtual Desk I have been able to reduce not only my call and operating costs but increase my automation through the use of technologies to suit my work flow. "

Jamie Newall

Director

Shuna Ltd

" VoIP Contact Centre works because it integrates a contact strategy for consumers with the
technology of the Internet. The combination of VoIP Contact Centre and Virtual Desk's workmanship has
allowed us to reduce our acquisition costs for the consumer by 22% down to less than 7%, the National
Average is 24 per cent. VoIP Contact Centre Works !"

Bill Copeland
Owner
Simply Improve

"I had to set the Call Centre up in a week. I contacted Virtual Desk Limited and they did it for me.
Using VoIP Contact Centre my marketing costs were reduced and my conversions increased.
It really does what it says on the tin I would recommend VoIP Contact Centre to anyone."

Jean Hall
Call Centre Manager
Just Perfect Marketing

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